How to Keep Your Phone Number When Switching to Google Voice

Can I keep my phone number if I switch to Google Voice?

Porting a number to Google Voice involves transferring your phone number from your current carrier to Google Voice's communications platform. It's a modern solution for managing and using phone numbers on multiple devices.

Keeping your phone number when switching to Google Voice is a convenient way to continue using your existing number with Google Voice's features like voicemail, call forwarding, and text messaging. Here's a step-by-step guide on how to port your number to Google Voice

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Ensure the number can be ported: Google Voice allows you to port numbers from most mobile carriers, but it doesn't support landline or VoIP numbers. You can check the porting eligibility on the Google Voice Porting page.

Unlock Your Phone Number (if necessary)

For mobile numbers: If you are transferring a number from a mobile carrier, contact your current carrier to unlock your number. Some carriers, especially prepaid services, lock numbers to their service.
For Google Fi users: You can directly port your Google Fi number into Google Voice, but only after cancelling your Google Fi service.

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Gather your information: You’ll need your account number and PIN from your current carrier. Contact your carrier to get these details if you're unsure.
Consider costs: Porting your number to Google Voice costs a one-time fee of $20. Make sure you have a payment method ready.

Can I port my number to Google Voice?

Sign in to Google Voice: Go to the Google Voice website and sign in with your Google account.
Select "Get Google Voice": Choose a new number if you don’t already have one, or use your existing Google Voice number if you're already using the service.
Port your number: Go to the settings (the gear icon), click on "Account", and choose "Transfer a number to Google Voice". Enter the phone number you want to port and follow the prompts.

What is porting a phone number?

Number porting is the process of taking an existing phone number and transferring it to another provider. There are two methods of number porting you'll want to be aware of. The first is local number porting. The second is full mobile number porting.

Provide your carrier information: You’ll be prompted to enter the account details from your current carrier (account number and PIN). Follow all the instructions carefully.
Pay the porting fee: Google will charge you the $20 fee at this point. Enter your payment details.
Wait for the transfer: The porting process usually takes 1-3 business days, depending on your carrier. You will receive a confirmation email once the process is complete.

What happens after I port my number?

What happens when you port is that the current carrier who is keeping that number active (Verizon) approves your number to be released, or “unlocks” it so

Test your number: Once the port is complete, test your new Google Voice number by making and receiving calls and texts to ensure everything is working.
Cancel your old service: If the number was from a mobile carrier, you may want to contact them to cancel any remaining service, though in many cases, porting the number automatically cancels your old account.

Set Up Your Google Voice Account

Configure call forwarding, voicemail, and other settings: Customize your Google Voice account settings for voicemail greetings, call forwarding, and text notifications.

Notes:

For Business Numbers: Google Voice for Google Workspace supports business number porting. Check if your organization’s account administrator can assist with porting a business number.
Service Interruption: During the transfer, there may be a short period when your number is unavailable.

By following these steps, you should be able to keep your phone number and enjoy the features of Google Voice without interruption.